Frequently Asked Questions

What is FreshLoad Rentals?

FreshLoad Rentals is a family-run business on the north side of Indianapolis, providing reliable washer and dryer rentals for homes and apartments in Noblesville, Carmel, Fishers, and nearby areas. We make laundry easy with quick delivery, simple monthly pricing, and friendly local service.

What areas do you serve?

We currently serve Noblesville, Carmel, and Fishers, with future plans to expand throughout the northern Indianapolis area.

How do I get started?

Click GET MY SET, fill out a quick form, and we’ll confirm availability and schedule delivery. You’ll pay your first month’s rent upon delivery before installation is completed.

How much does it cost?

Used washer and dryer sets start at $60 per month, plus Indiana sales tax. Delivery and setup are included in your monthly rate.

Do I need to pay a deposit or pass a credit check?

No — there’s no deposit or credit check required. Just your first month’s payment upon delivery.

How do payments work?

Rentals are month-to-month, billed once per month. The first month is paid at delivery, and you’ll be billed monthly thereafter until notice of cancellation has been received and processed.

Are there any extra fees?

The only additional cost is sales tax, which applies to all Indiana rentals. If you’d like us to haul away an old washer or dryer, a $25 disposal fee applies.

What types of washer and dryer sets do you rent?

We currently rent used sets that are in good or great condition, typically from trusted brands like Amana, Whirlpool, Frigidaire, and GE. Exact models vary based on inventory, but all are clean, tested, and ready to use.

Do you deliver and install the appliances?

Yes! We include delivery and installation with every rental. We’ll set up your units, make sure everything is connected, and ensure they’re running properly before we leave.

What hookups do I need?

You’ll need standard water, drain, power, and dryer vent hookups.
Most dryers require a dedicated 30-amp, 240-volt outlet, while washers plug into a standard 120-volt outlet.
If you’re unsure about your setup, we’ll confirm everything before delivery to ensure a proper fit and connection.

How much space do I need?

Full-size washers and dryers typically require about 27 inches of width and 28–30 inches of depth. Be sure to measure doorways, hallways, or laundry closets to ensure an easy fit.

What happens if something stops working?

If your washer or dryer stops working, we’ll repair or replace it quickly so you can get back to clean laundry without hassle.

Do you offer routine maintenance or cleaning?

No — we don’t provide ongoing maintenance or cleaning services. If a machine stops working, we’ll repair or replace it as needed.

How long is the rental term?

All rentals are month-to-month. You can keep your set for as long as you need it.

Can I end my rental at any time?

Yes — just let us know when you’re ready to end your rental, and we’ll schedule a pickup. There are no refunds for partial months once a new billing cycle has begun.

Do you haul away old appliances?

Yes. We can haul away an existing washer or dryer for a $25 disposal fee during your delivery.

Do you charge sales tax?

Yes, Indiana sales tax applies to all rentals.

Can I request a specific brand or model?

Rentals are based on current inventory, so we don’t take brand or model requests. However, every set we deliver is a quality, fully functional unit that’s been tested and cleaned before installation.

How do I contact you?

The easiest way to reach us is through the GET MY SET button — just fill out the short form, and we’ll follow up quickly to confirm availability and answer any questions.
You can also email us directly using the email link at the bottom of the site if you prefer.